Seamly 2D keeps crashing on Mac OS Monterrey

Hello and welcome, Samantha.

This is a problem that has been tempararily solved by uninstalled the current version, restarting your computer and then downloading a release from August 2021. You may download it from here: Releases · FashionFreedom/Seamly2D · GitHub

Unfortunately, I’m not too sure which one is Build: 04062c08146f, so I suggest that you start with the one on 30 August. If this one doesn’t work, goe to page 6 and download the next one (working backwards through August), repeating the uninstall & restart.

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The 20210830 is indeed Build 04062c08146f. (I have all my AppImages labeled with their date, also you may notice that the first seven characters are the same as the “Commit Signature” of that build.) Here’s a link directly to that build’s page: Release Weekly 2021-08-300040 · FashionFreedom/Seamly2D · GitHub

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Ahh you’re both amazing thank you so much, all up and running now!

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Glad they could help.:slight_smile:

I’ve been busy at work so I haven’t had a chance to try some mac builds with other Qt vers. I’ll be sure to post when I’ve got something for someone to test out.

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Yeah, we need :moneybag: investment :moneybag: to keep up with changes to Gnome/Linux/Unix/Mac desktop issues. This is devastating to our users, and it’s too expensive for me to keep paying for out of my own pocket. Fortunately there is an investor who wants to work with us to keep this software free.

So :sparkles:@Douglas :sparkles: call me ASAP at --**** to arrange a phone call with the investor! @Grace & @Pneumarian deserve salaries, and let me know what your expectations are, too.

It’s a brand new day, things are so bright we gotta wear shades. :sunglasses:

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Oh, @slspencer!!! You are truly a star!!! :star_struck: :star_struck: :star_struck:

As far as my expectations are… I have none but anything will be welcome :slight_smile: I am very grateful for the opportunity to advance the program in any way that I can.

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Hi everyone! I just downloaded the latest release and have been having this same issue! I am using the Mac version and it keeps crashing when I try to use the formula editor! I hope they fix this in future versions… Reading through this thread has been super helpful and I did as you suggested and downloaded the earlier version from Aug 2021 and it works! So I just came here to say that this is still an issue apparently and thank you for helping me!

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Thank you so much for your help. Run!!

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Hello to All,

I’m also experiencing the same issues with seamly2d on my MB Air M1 running on macOS Monterey. I’ve had crashes after clicking the formular button as mentioned above and tried to delete the app, restart my computer and use the older versions from August 2021, both 30th and 24th. On those I now do have a issue with the program constantly crashing after closing the window of variables. Is there something else I can try ?

edit: also its not to open my old patterns anymore as they’re made in a newer version.

Best, Philip

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Oh, dear! @Douglas will need to reply to you… or @Pneumarian

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I wish I had an answer. I don’t have a Mac that I can test anything on. :frowning:

I know there were some issues when closing a (dialog) window that I thought we fixed. Macs handle the window close signals a bit different than Windows. Not sure why there seems to be an issue when clicking the formula button, other than maybe there is an issue opening a window as well? Not sure why opening that window would be any different than the dozens of other dialogs. Hmmm. I’ll try and take a look.

BTW, the reason to revert back to a previous build of Seamly2D is that it eliminates any issues that may have cropped up when switching to the most current version of Qt to build tbe apps.

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Thank you for your answer. Sad to hear that there’s no solution to this problem yet :frowning:. keep us updated with any changes please, looking forward.

EDIT: I was able to work for some hours without any crashes, after restarting its the old problem again. @Douglas would it help to send you the error report which is shown to me with the possibility to send to apple ?

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Sure… it can’t hurt. Right now I’m totally in the dark with no way to debug or run any changes on a mac.

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okay, i’ll copy the text, is there any possibility to send it you you directly, as its quite long ?

EDIT: I attached it in a PDF.

Error Report.pdf (171,1 KB)

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Little Update to everyone experiencing this issue,

I’ve noticed that after clicking on ‘‘settings’’ under the point of ‘‘seamly2d’’ im getting a window with a warning looking like this:

after clicking OK and closing the settings window I’m able to run seemly without crashings. This might help you to work with the program for now.

Best, Philip

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Oh, wow! Philip. Thank you so very much for this. I think it’s highly possible that the errors are being caused by an MS universal font that isn’t part of the Mac package.

I’m sure @Douglas will know more about this than I do.

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Hmmm. Interesting. Not sure why a missing font would be causing a signal error (as per the error report)? At any rate, this is something to further investigate with Mac distributions as it should not be expected for a user to have a given font family installed to not have the app to crash.

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@Douglas Is there a way to constantly fix this problem, for example by replacing the font with one that’s also existing on macOS ?

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Hey Philip,

Well, the MSShell Dlg 2 font is a placeholder font that on Windows is always replaced by Tahoma (a Microsoft font)… as shown in my registry:

registry

The Dlg2 font is the default font for Qt… and that apparently why it’s all over the gui forms. I would assume one issue the macs would have is they’re not going to have the Tahoma font installed. I’m looking into how I can have the app globally set the font. In the mean time I don’t know whether if you were to find and install the Tahoma font if that would fix the issue? Or whether you’d still get the “replacement” dialog… assuming that the MSShell Dlg 2 font is being replaced dynamically as the app runs?

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Hey Douglas,

for now I’ve just kept on running the program by ‘‘replacing’’ the font through the dialog window but I might try to find the Tahoma font and see if that’s fixing the issue.

I’ll keep you posted.

Edit: I’ve downloaded Tahoma and added it to my Fonts, unfortunately it didn’t solve the issue.

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