Off the top⊠I assume we want bugs reported first on the forums⊠then if itâs deemed as real bug to open an issue on Github?
Slight problem / confusion - that always existed - is there is a Help -> menu item to âreport bugsâ that takes one to Github issues, but then says to return to the forums if it hasnât been discussed and finalized.
One would not âreturningâ to the forums - they came from the program.
Youâre forcing users to join the forums to report bugs.
Is there a convenient way to bypass Github and the forums log in to be able to post a bug report to a âBugsâ only category?
On Github, when you create an issue you see the message to join the forum first and discuss the issue with the community. If youâve already done that, then you can create an issue.
Always, openly discuss with community first. This avoids mistakes.
For projects like Inkscape Embroidery thereâs not enough community to warrant a forum, so all discussion is welcome on the developerâs issues list. There are not that many users compared to our project. Imagine half our forum threads on the issues list â it would be difficult to moderate two forums! So, we differentiate between the forum and the issues list.
Two factors at work here:
Open source, community first. In open source, rogue issue posters are asked to check the forum before posting. I have received this reponse several times myself, years ago when I first started trying to contribute to open source. We all live and learn.
Anonymous users waste developer time, Discussion with anonymous posters is difficult, because thereâs no email address for sending updates when developers ask them questions etc. If theyâre serious about the issue, theyâll log in.
User conveniences at the expense of developer time is not a good tradeoff. Sorry.
I get it⊠I just donât know if itâs a good thing to offer a user who is not on the forums or Github to the option to send a bug report and send them around in circles. Also since Iâm always logged in⊠what happens if you donât have a github account⊠can you even create an issue? Maybe the easy solution is to just remove the Help â report bugs menu item? Or change the menu to put up a dialog directing a user if they want to report a bug to join and post in the forums?
Thereâs already a submit link that takes one to the Github â issues⊠which or course where one is presented with âreturn to forumsâ msg. Would make more sense - if the bug report link remains - that it is changed to take one to the forums, not Github issues. I would also create a new or rename Issues category âBug Reportsâ as most lay person users wonât relate to âIssuesâ, but generally understand âBug Reportsâ. It also keeps continuity⊠like the menu item and forum CAT are both labeled Bug Report. Of course the link should take one right to the category.
So, we on Ubuntu will get a nice (pre-)christmas-present? 
